Bringing balance

"I never understood why I should go to a meeting to find balance and learn to relax when I could be more relaxed if I just get all my paper work and the mail taken care of, or at least go though some of those medical magazines that are piling up and starting to accumulate the dust. I was so surprised when I discovered that I was in denial about being stressed out. The meeting helped me to prioritize, relax and enjoy my life and work. Thanks for opening my eyes." — Nadine Y, MD

Bringing Balance to Your Practice Team Program Description
This program has eight hour of teaching content and can be delivered in two four hour sessions (generally two weeks apart) or in one full day session.

• Identify areas of office dysfunction
• The environment, systems, communication
• Understand the intrinsic values that the office provides the patient and the team
• Performance and stress
• Skills to manage stress and difficult situations
• Cognitive relearning of responses
• Perfectionism and it's impact
• Creating boundaries
• Learning how to ask for what you need
• Managing expectations
• Re-thinking responses to stress
• The neuro-physiology of stress
• The effect of stress on health
• The effect of stress on performance and cognition
• Emotional shifting
• Stress management to enhance performance
• Managing difficult people
• Learning new responses to stress inducing situations
• Communication with difficult people
• Demanding patients, abusive people, hostile people, non-compliant people, needy and manipulative people
• Communicating with each other
• Empathetic and intuitive listening
• Understanding the teams personalities
• Creating plans to manage office problems